Responding to traumatic events in the workplace

Everyday life in intensive care and healthcare comes with potential exposure to difficult clinical events, and things that do not go quite to plan. Knowing what is normal to expect after these incidents can be difficult- as healthcare staff are quite hard on themselves for their reactions. In this study day we will be exploring how people react, why some reactions linger, and how to support staff. We will include processes such as hot and cold debriefing, and link into Peer Support. We’ll also widen our lens beyond critical care,  to learn from other areas.

This day is suitable for intensive care clinicians and managers, and those who work in pre-hospital emergency medicine, emergency medicine, and acute areas of healthcare.

Learning outcomes

By the end of this study day, delegates should be able to:

  • recognise the impact of traumatic events at work and be able to signpost staff
  • understand models of psychological first aid by health professionals who are not mental/other word health experts, and what they can do to support their peers
  • understand how to respond immediately following an event using the Team Immediate Meet Tool
  • understand what occurs in an operational debrief
  • understand what should and should not happen in post event team reflection, and when to apply it
  • consider longer term consequences and needs, and avoiding harm

Programme Programme

9:15am - Zoom open

9:25am - Chairs welcome – objectives for the day

9:30am - How do people respond - psychological short term and long-term responses and moral distress

10:00am - TIM - cognitive aids and first responses

10:30am - Break (15 mins)

10:45am - Peer support & professional nurse advocates

11:15am - TRiM

11:45am - Q&A from morning speakers

12:15am - Lunch (45 mins)

1:00pm - Operational debrief

1:30pm - Psychological reflection - CISM CISD

2:00pm - Wider approaches (including police)

2:30pm - Break (15 mins)

2:45pm - Secondary victims

3:15pm - Avoidable harm

3:30pm - Q&A from afternoon speakers

3:55pm - Closing remarks 

4:00pm - Close

 How do I register a group? How do I register a group?

If you are looking to make a group booking for the Congress, you can do this online using the "add a delegate" option and paying by credit / debit card. Please note the person making the booking will be the lead booker, and does not have to be an attendee. In order to ensure the correct ticket is available, please ensure that those you are booking are registered on the website and recorded at the same Trust or Hospital as the lead booker. If yuu add a delegate manually, then only non-member tickets will be available. Please ensure you buy the correct ticket to avoid additional charges and possible cancellation of a place. Those you are booking for will need to confirm their attendance from logging onto the website and select "My events" from the "My account" menu.

For group bookings of two or more delegates above £1,000, payment is available via invoice until 35 days before an event. Please contact and we will send you the form to complete.

Contact us Contact us

If you have any questions about the event or need any further assitance, please do contact us via:

Telephone: (+44) 0207 280 4350