Leadership Workshop

Managing Difficult Conversations and Getting the Best out of People

This is a workshop to explore how, as a leader, you can get the best out of the people you work with. We will include understanding human motivation and emotion, and how personality manifests in busy intensive care environments. We’ll discuss the concept of reciprocity in leadership and help you to understand your responses to your team. We’ll talk through typical case examples of a range of difficult conversations, and tackle ways of managing this.


Julie  Highfield

Julie Highfield

Clinical Psychologist

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Sandy  Mather

Sandy Mather

Chief Executive, Intensive Care Society

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