This is a workshop to explore how, as a leader, you can get the best out of the people you work with. We will include understanding human motivation and emotion, and how personality manifests in busy intensive care environments. We’ll discuss the concept of reciprocity in leadership and help you to understand your responses to your team. We’ll talk through typical case examples of a range of difficult conversations, and tackle ways of managing this.
Dr Julie Highfield is a Consultant Clinical Psychologist & Lead for Organisational Health in Adult and Paediatric Critical Care, Cardiff. She is the National Project Director for Wellbeing in the Intensive Care Society. She has a long experience of working as a psychologist in medical and health care settings and works closely with staff in their experience of working in healthcare, as well as advising managers on matters of workforce wellbeing. Julie has worked with the British Psychological Society and its Division of Clinical Psychology in Wales. She led the BPS team writing the National Guidance for Staff in the Coronavirus Pandemic.
Julie works with the Welsh Assembly Government in various projects, including as the lead for Critical Care Workforce Task and Finish Group, and Modelling for Rehabilitation for patients post COVID-19, and the Wellbeing Conversation Tool. She has a number of publications and book chapters in the field of critical care, staff wellbeing, and leadership.
